AI

Knowledge Base Search

Search across help docs, policies, procedures, PDFs and internal resources.

Problem

Where this helps

Useful answers exist, but staff and customers cannot find the right document quickly.

Solution

What Websiteli builds

We structure your knowledge sources and build search that retrieves relevant answers, pages or documents.

Benefits

Business outcomes before technology choices.

Improve findability

Reduce repeated support

Support AI assistants

Make documentation useful

Ideal client

Best fit

  • Support teams
  • Clinics
  • Agencies
  • Internal operations

Technology

Typical stack

  • Search indexes
  • Embeddings
  • RAG
  • Document processing
  • Analytics

Process

A focused path from idea to working system.

01

Identify the business question or knowledge source

02

Prepare the data, prompts and retrieval flow

03

Build a controlled AI workflow

04

Evaluate answers and improve safeguards

Your requirements

A considered scope.

Every engagement begins with understanding your objectives, systems and priorities. We agree the scope, delivery plan and responsibilities before implementation.

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FAQ

Questions about knowledge search.

What problem does this service solve?

Useful answers exist, but staff and customers cannot find the right document quickly.

Is knowledge search suitable for a small business?

Yes. Websiteli scopes knowledge base search around the workflow, budget and team capacity of the business, then starts with the smallest useful version before expanding.

How is the engagement scoped?

We discuss your objectives, existing systems and delivery requirements before agreeing a tailored scope and proposal.

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